Terms of Service

Last Updated: July 2026

Welcome to Ravelo. These Terms of Service ("Terms") govern your access to and use of the Ravelo platform, website, applications, products, and services.

By accessing or using Ravelo, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

1. Eligibility

You must be at least 18 years old, or the minimum legal age required in your country, to create an account or purchase premium content on Ravelo.

By using our services, you confirm that you have the legal capacity to enter into this agreement.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and up-to-date information during registration and to keep your account information current.

Ravelo reserves the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

3. Platform Services

Ravelo provides a digital platform where creators can publish free and premium storytelling content while audiences can discover, watch, subscribe, purchase, and support creators.

Available features may include:

Free content
Premium content
Episode-based stories
Creator subscriptions
Pay-per-view content
Digital wallet
Creator tips
Community interactions
Notifications

Features may change over time as Ravelo continues to improve the platform.

4. User Responsibilities

Users agree not to:

Violate any applicable laws.
Upload illegal or harmful content.
Harass, threaten, or abuse other users.
Attempt to hack or disrupt the platform.
Use automated bots without permission.
Impersonate another individual or organization.
Share copyrighted material without authorization.
Circumvent payment systems or security measures.

5. Creator Responsibilities

Creators are solely responsible for the content they publish.

Creators must ensure that:

They own or have permission to publish their content.
Their content does not infringe any intellectual property rights.
Their content complies with applicable laws.
Their content follows Ravelo's community standards.

Creators remain responsible for all taxes, reporting obligations, and legal requirements applicable in their jurisdiction.

6. Premium Content

Certain stories or episodes may require payment, subscription, or other forms of digital purchase before access is granted.

Once premium content has been successfully unlocked, access is generally provided immediately.

Purchased digital content is licensed for personal viewing only and may not be copied, redistributed, recorded, or resold.

7. Payments & Wallet

Ravelo may offer wallet balances, subscriptions, creator tips, and other paid services.

All payments are processed through supported payment providers.

Users are responsible for ensuring sufficient funds and valid payment methods before making purchases.

Unauthorized payment activity may result in account suspension.

8. Refund Policy

Because digital content becomes immediately accessible after purchase, payments are generally non-refundable unless required by applicable law.

Refund requests may be reviewed individually where technical issues or billing errors have occurred.

9. Intellectual Property

Creators retain ownership of the content they upload unless otherwise agreed.

Ravelo owns the platform, website design, trademarks, logos, software, and related intellectual property.

No content may be reproduced, distributed, copied, downloaded, or commercially exploited without proper authorization.

10. Community Standards

Ravelo is committed to maintaining a respectful and safe environment.

Content promoting violence, illegal activities, harassment, discrimination, exploitation, fraud, or copyright infringement may be removed without notice.

Repeated violations may result in permanent account termination.

11. Account Suspension

Ravelo reserves the right to suspend, restrict, or permanently terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

12. Third-Party Services

Our platform may integrate third-party services including payment providers, analytics providers, authentication providers, and other technologies.

Your use of those services may also be subject to their respective terms and privacy policies.

13. Service Availability

While we strive for continuous availability, Ravelo does not guarantee uninterrupted access to the platform.

Maintenance, updates, technical issues, or circumstances beyond our control may temporarily affect service availability.

14. Limitation of Liability

To the maximum extent permitted by law, Ravelo shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our services.

Users access and use the platform at their own risk.

15. Changes to These Terms

We may update these Terms from time to time.

Continued use of Ravelo after updated Terms become effective constitutes acceptance of the revised Terms.

16. Contact

If you have questions regarding these Terms of Service, please contact us through our official Contact page.

17. Acceptance

By creating an account or using Ravelo, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for being part of the Ravelo community.

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