Privacy Policy
Privacy Policy
Last Updated: July 2026
At Ravelo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform.
By using Ravelo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Name and username
- Email address
- Profile information
- Account preferences
- Payment-related information (processed securely through third-party payment providers)
- Wallet and transaction history
- Subscription information
- Uploaded content
- Comments and interactions
- IP address
- Browser and device information
- Cookies and similar technologies
2. How We Use Your Information
Your information helps us:
- Create and manage your account.
- Provide access to premium content.
- Process subscriptions and payments.
- Deliver notifications you choose to receive.
- Improve platform performance.
- Prevent fraud and abuse.
- Respond to support requests.
- Comply with legal obligations.
3. Creator Information
Creators may provide additional information such as payout details, profile information, and published content. This information is used solely for operating creator services and processing eligible earnings.
4. Payment Information
Ravelo does not store your complete payment card information.
Payments are securely processed by trusted third-party payment providers that comply with applicable security standards.
5. Cookies
We use cookies and similar technologies to:
- Keep you logged in.
- Remember your preferences.
- Improve website performance.
- Analyze platform usage.
- Enhance security.
6. Notifications
If you enable browser or device notifications, Ravelo may send notifications regarding:
- New story episodes
- Creator updates
- Subscriptions
- Special offers
- Platform announcements
You may disable notifications at any time through your browser or device settings.
7. Information Sharing
We do not sell your personal information.
We may share limited information only when necessary with:
- Payment providers
- Hosting providers
- Analytics providers
- Legal authorities when required by law
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Update inaccurate information.
- Request deletion of your account.
- Request a copy of your personal data.
- Withdraw consent where applicable.
10. Children's Privacy
Ravelo is not intended for children under the minimum legal age required in their country. We do not knowingly collect personal information from children.
11. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external services.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective once published on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact page.
Thank you for trusting Ravelo. We are committed to protecting your privacy while providing a secure and enjoyable storytelling experience.